Question

how can written information be best used to enhance patient counseling? select one: a. any written information given to the patient should be reinforced with pharmacist counseling. b. all written information provided to patients should be at or below a ninth - grade reading level. c. several written handouts should be provided to ensure patients understand their medication. d. written information is ineffective and should not be given to patients. question 9 about how many americans read below a fifth - grade level? select one: a. 25% b. 45% c. 60% d. 80%

Explanation:

First Question (Patient Counseling)

• Option a: Combining written info with pharmacist counseling reinforces understanding, as written alone may not be enough.
• Option b: Health literacy guidelines suggest written info for patients is often at or below 5th - 6th grade level, not 9th.
• Option c: Too many handouts can overwhelm, not ensure understanding.
• Option d: Written info can be effective when used properly. So a is correct.

Research shows about 25% of Americans read below a fifth - grade level. 45%, 60%, and 80% are too high. So a is correct.

Answer:

a. Any written information given to the patient should be reinforced with pharmacist counseling.

Second Question (Americans' Reading Level)