Question

review
a. multiple choice
select the best answer for each of the following.

1. you overhear another assistant raise their voice when speaking to mrs. ryan. the assistant may be guilty of:

a. negligence.
b. theft.
c. verbal abuse.
d. invasion of privacy.

1. mr. deonne offers you two dollars as thanks for picking up a newspaper for him. your response should be to:

a. ignore the money and pretend not to see it.
b. take the money—you earned it.
c. report the matter to your supervisor.
d. politely refuse because tipping is not allowed.

1. mr. chan’s daughter is visiting and wants information about her father’s condition. your best response is to:

a. give her the information.
b. say you do not know.
c. refer her to the nurse.
d. write it down for her.

1. you observe another assistant slipping a patient’s rosary into their pocket. your best response is to:

a. pretend you did not see it.
b. inform the nurse.
c. tell the patient.
d. tell the patient’s family.

1. failure to exercise the degree of care considered reasonable in a given situation is:

a. negligence.
b. malpractice.
c. neglect.
d. coercion.

1. an assistant forgets that they are assigned to care for mr. olmsted, a patient with mental confusion. at the end of a 12-hour shift, the nurses do walking rounds during report. they discover that mr. olmsted has developed a pressure injury. this may be associated with not turning the patient due to:

a. abuse.
b. libel.
c. involuntary seclusion.
d. neglect.

1. mrs. rosario has very fragile skin that tears and bruises easily. the nurse instructed tony, a nursing

Explanation:

Question 1

Raising one's voice in a negative way towards a patient (Mrs. Ryan) falls under verbal abuse as it involves using words/voice in a harmful or abusive manner. Negligence is about lack of proper care, theft is taking property, and invasion of privacy is about violating personal privacy (not related to raising voice).

In a professional healthcare or assistant setting, tipping is often not allowed. Ignoring or taking the money is unprofessional, and reporting to supervisor is not necessary here as it's a simple tip refusal situation. Politely refusing because tipping is not allowed is the correct approach.

Sharing patient information (about Mr. Chan's condition) without proper authorization is a privacy violation. Saying you don't know is untruthful, writing it down is also a violation. Referring her to the nurse (who can handle sharing info appropriately) is the best response.

Answer:

c. verbal abuse.

Question 2