Question

select the correct answer.
rafi is writing instructions on how to operate a scanner for a small local business. which medium is appropriate for his message?
a. a business letter
b. a television commercial
c. a social media post
d. a memo
e. a user’s manual

Explanation:

User's manuals are specifically designed to provide step-by-step instructions for operating equipment like a scanner, making it the appropriate medium for this internal business guidance. Other options are unsuitable: business letters are for formal external correspondence, TV commercials and social media posts are for marketing/ outreach, and memos are for general internal announcements, not detailed operational instructions.

Answer:

E. a user's manual