Question

david wants to go to a community college, but his parents are pushing him to attend a four-year university. he is frustrated. during an argument about the subject, he yelled at his parents, told them their opinions were irrelevant, and did not give them time to respond to his points. he ended the conversation by storming out of the room and slamming the door. which actions could david have taken to improve his communication on this issue? check all that apply. talk more until his parents understood him practice active listening show respect to his parents change his opinion to match that of his parents use techniques to diffuse his anger

Explanation:

• "talk more until his parents understood him": This is not helpful as David already dominated the conversation and didn't let parents respond, so this is incorrect.
• "practice active listening": Active listening involves hearing and understanding others' viewpoints, which would improve communication, so this is correct.
• "show respect to his parents": David was disrespectful (yelled, called opinions irrelevant), so showing respect (like not yelling, valuing their opinions) would help, so this is correct.
• "change his opinion to match that of his parents": Improving communication doesn't require changing his opinion, just communicating better, so this is incorrect.
• "use techniques to diffuse his anger": David was angry (yelled, stormed out), so diffusing anger (like taking deep breaths, pausing) would help him communicate calmly, so this is correct.

Answer:

• practice active listening
• show respect to his parents
• use techniques to diffuse his anger