11. when you greet the client during the pre - service part, what are three gestures you can make to help…

11. when you greet the client during the pre - service part, what are three gestures you can make to help build your relationship with them?\n12. before your client arrives, what should you remind yourself of as you take a few breaths to relax?

11. when you greet the client during the pre - service part, what are three gestures you can make to help build your relationship with them?\n12. before your client arrives, what should you remind yourself of as you take a few breaths to relax?

Answer

Brief Explanations:

For question 11, in a service - related context, gestures like a warm smile, maintaining eye - contact, and offering a firm handshake can help build a relationship with clients during the pre - service part. For question 12, before a client arrives, one can remind themselves to be professional, positive, and attentive while taking breaths to relax.

Answer:

  1. A warm smile, maintaining eye - contact, offering a firm handshake.
  2. To be professional, positive, and attentive.