alice has been asked to explain how social media helps the business. she drafts a report and lists some…

alice has been asked to explain how social media helps the business. she drafts a report and lists some advantages: its easier to connect with customers and provide important information quickly. the company can post blogs and curated content that will establish them as industry leaders. what else can alice include in the report? a the company doesnt have any cost associated with marketing on social media. b response to customer questions and concerns will be faster than traditional methods. c there is no risk to using social media but only benefits that the company will experience. d employee morale improves because of the pride that they feel in their companys brand.

alice has been asked to explain how social media helps the business. she drafts a report and lists some advantages: its easier to connect with customers and provide important information quickly. the company can post blogs and curated content that will establish them as industry leaders. what else can alice include in the report? a the company doesnt have any cost associated with marketing on social media. b response to customer questions and concerns will be faster than traditional methods. c there is no risk to using social media but only benefits that the company will experience. d employee morale improves because of the pride that they feel in their companys brand.

Answer

Brief Explanations:

  • Option A is incorrect as social - media marketing has costs like time, resources for content creation.
  • Option B is correct as social media enables faster response to customers compared to traditional methods.
  • Option C is incorrect as there are risks in social media like negative publicity, privacy issues.
  • Option D is not directly related to how social media helps business in terms of customer - facing or market - related aspects.

Answer:

B. Response to customer questions and concerns will be faster than traditional methods.