analyzing education and qualifications for buying and merchandising\nuse the drop - down menu to select the…

analyzing education and qualifications for buying and merchandising\nuse the drop - down menu to select the education or qualification best demonstrated in each example.\nmaritza is friendly and polite to people who enter the store where she works.\ndarren stays calm and does not get frustrated when dealing with an angry customer.\nyelena is able to lift heavy items on high shelves.\nnegotiation skills\nattention to detail\ndexterity\ncustomer - service skills
Answer
Brief Explanations:
Maritza's friendliness and politeness to store - customers show customer - service skills. Darren's ability to stay calm with angry customers is also a customer - service skill. Yelena's physical ability to lift heavy items on high shelves is related to dexterity in a physical - work context.
Answer:
Maritza: customer - service skills Darren: customer - service skills Yelena: dexterity