case activity: north american dental group\nin early 2020, north american dental group came under fire for…

case activity: north american dental group\nin early 2020, north american dental group came under fire for overtreatment of patients. north american dental group is a chain of dental offices operating under different names in 13 states including new york, michigan, ohio, florida, and texas. johanna lancaster took her 3 - year - old son, gregory, to dental express for his first checkup in niles, ohio. she was expecting a routine cleaning, but the dentist told her gregory needed seven root canals. lancaster questioned why the dentist didnt take x - rays, and he told her they werent needed. she was reluctant, but she trusted the dentist and even after the seven root canals gregory continued to have problems with his teeth. the crowns used were the smallest available, but they were still too big for his teeth. as a result, one of the crowns fell off and he suffered from an infection. nicholas dello russo, a dentist and instructor at harvard universitys dental school, reviewed gregorys records and stated, the 3 - year - old boy was subjected to massive overtreatment. this is child abuse. the ohio state dental board reviewed gregorys case and suspended the dentists license. unfortunately, gregory is not the only child who suffered from overtreatment. there have been many complaints against dentists that are a part of the north american dental group.\nso why were dentists in north american dental group prone to overtreating patients? the group is backed by private - equity investors. the group told dentists to meet aggressive revenue targets or their office could be kicked out of the chain. former staff members in north american dental group offices recall morning huddles where staff met to discuss how to reach daily financial targets through recommended treatments. dental assistant ashley hughes was witness to what she thinks was unethical dental practices. she says, i have watched them drilling perfectly healthy teeth multiple times a day every day.\nnorth american dental group has declined to comment on gregorys case. they deny allegations of overtreatment, saying that the companys mission is to deliver best - in - class patient care.\napply it! chapter 02\ntotal points: --/3\nattempts left: 3\ngenerally, the situation occurring at north american dental group offices is an ethical issue related to \nconflict of interest\ncommunication\nfairness and honesty\norganizational relationships\ncomplete dental care in eastern ohio is one of the dental offices that is part of north american dental group. dr. john kramer runs a competing dental practice. he saw several of complete dental cares former patients. one patient had gotten two root canals and was told she needed more despite what dr. kramer saw on x - rays. when he saw another patient that was told he needed 18 root canals, dr. kramer became concerned with complete dental cares practices. he filed a federal false claims act lawsuit against complete dental care and north american dental group. dr. john kramer is engaging in _____.

case activity: north american dental group\nin early 2020, north american dental group came under fire for overtreatment of patients. north american dental group is a chain of dental offices operating under different names in 13 states including new york, michigan, ohio, florida, and texas. johanna lancaster took her 3 - year - old son, gregory, to dental express for his first checkup in niles, ohio. she was expecting a routine cleaning, but the dentist told her gregory needed seven root canals. lancaster questioned why the dentist didnt take x - rays, and he told her they werent needed. she was reluctant, but she trusted the dentist and even after the seven root canals gregory continued to have problems with his teeth. the crowns used were the smallest available, but they were still too big for his teeth. as a result, one of the crowns fell off and he suffered from an infection. nicholas dello russo, a dentist and instructor at harvard universitys dental school, reviewed gregorys records and stated, the 3 - year - old boy was subjected to massive overtreatment. this is child abuse. the ohio state dental board reviewed gregorys case and suspended the dentists license. unfortunately, gregory is not the only child who suffered from overtreatment. there have been many complaints against dentists that are a part of the north american dental group.\nso why were dentists in north american dental group prone to overtreating patients? the group is backed by private - equity investors. the group told dentists to meet aggressive revenue targets or their office could be kicked out of the chain. former staff members in north american dental group offices recall morning huddles where staff met to discuss how to reach daily financial targets through recommended treatments. dental assistant ashley hughes was witness to what she thinks was unethical dental practices. she says, i have watched them drilling perfectly healthy teeth multiple times a day every day.\nnorth american dental group has declined to comment on gregorys case. they deny allegations of overtreatment, saying that the companys mission is to deliver best - in - class patient care.\napply it! chapter 02\ntotal points: --/3\nattempts left: 3\ngenerally, the situation occurring at north american dental group offices is an ethical issue related to \nconflict of interest\ncommunication\nfairness and honesty\norganizational relationships\ncomplete dental care in eastern ohio is one of the dental offices that is part of north american dental group. dr. john kramer runs a competing dental practice. he saw several of complete dental cares former patients. one patient had gotten two root canals and was told she needed more despite what dr. kramer saw on x - rays. when he saw another patient that was told he needed 18 root canals, dr. kramer became concerned with complete dental cares practices. he filed a federal false claims act lawsuit against complete dental care and north american dental group. dr. john kramer is engaging in _____.

Answer

Brief Explanations:

The dentists in North American Dental Group over - treated patients likely to meet aggressive revenue targets set by private - equity investors. This shows a lack of fairness and honesty in their practices. Dr. John Kramer, seeing patients being over - treated, filed a lawsuit which is an act of standing up for fairness and against unethical behavior.

Answer:

  1. fairness and honesty
  2. whistle - blowing (assuming the act of filing a lawsuit against unethical practices can be considered whistle - blowing in this context as it exposes wrongdoings)