6. e - commerce platforms such as amazon or shopify allow businesses to:\na. operate only in physical…

6. e - commerce platforms such as amazon or shopify allow businesses to:\na. operate only in physical locations\nb. sell products and services online to reach more customers\nc. avoid all competition\nd. eliminate customer service departments\n7. social - media analytics tools help businesses by: *\na. measuring customer engagement and campaign success\nb. posting random content without strategy\nc. preventing customers from leaving comments\nd. replacing traditional websites entirely

6. e - commerce platforms such as amazon or shopify allow businesses to:\na. operate only in physical locations\nb. sell products and services online to reach more customers\nc. avoid all competition\nd. eliminate customer service departments\n7. social - media analytics tools help businesses by: *\na. measuring customer engagement and campaign success\nb. posting random content without strategy\nc. preventing customers from leaving comments\nd. replacing traditional websites entirely

Answer

Brief Explanations:

  • Pregunta 6: Los plataformas de comercio electrónico como Amazon o Shopify permiten a las empresas vender productos y servicios en línea para alcanzar a más clientes. Las opciones A (operar solo en ubicaciones físicas) no es correcta porque son plataformas digitales. La opción C (evitar toda la competencia) es imposible. La opción D (eliminar departamentos de servicio al cliente) no es un objetivo principal.
  • Pregunta 7: Las herramientas de análisis de redes sociales ayudan a las empresas midiendo la participación del cliente y el éxito de las campañas. La opción B (publicar contenido aleatorio sin estrategia) no es útil. La opción C (prevenir que los clientes dejen comentarios) no es un propósito. La opción D (reemplazar completamente los sitios web tradicionales) no es realista.

Answer:

  1. B. Sell products and services online to reach more customers
  2. A. Measuring customer engagement and campaign success