if a company has good customer retention, that means it has what?\na. crm software\nb. new sales leads\nc…

if a company has good customer retention, that means it has what?\na. crm software\nb. new sales leads\nc. repeat customers\nd. high sales commissions
Answer
. The other options are unrelated: CRM software is a tool that can support retention, not the result of good retention; new sales leads are potential new customers, not retained ones; high sales commissions are compensation for sales staff and not tied to customer retention outcomes.