customer concerns are generally relayed in all of the following ways except:\n\no a. service information and…

customer concerns are generally relayed in all of the following ways except:\n\no a. service information and work orders.\n\no b. emails.\n\no c. voicemails.\n\no d. shop manuals.
Answer
Brief Explanations:
Service information, work orders, emails, and voicemails are common ways to relay customer concerns. Shop manuals are for technical guidance on products, not for relaying customer concerns.
Answer:
D. Shop manuals