every customer that enters a sunfun retail location should be treated with kindness and respect. when…

every customer that enters a sunfun retail location should be treated with kindness and respect. when someone comes in: 1. approach the customer and ask if he or she is looking for a specific item. a. if the answer is \yes,\ help the customer find that item. b. if the answer is \no,\ let the customer know youre there to help should the need arise. 2. if a customer has been browsing for about 15 minutes, respectfully check in again to see if he or she needs help. 3. if a customer is holding clothing, ask if he or she would like you to set up a dressing room. why does the manual include a sublist under the first step? to highlight that most shoppers do not have a specific plan to show that employees should help set up dressing rooms to highlight that each shopper is looking for a specific item to show that employees have different options in responding
Answer
Brief Explanations:
The sub - list under the first step gives two different responses based on the customer's answer. If the customer is looking for a specific item, employees should help find it. If not, they should offer future assistance. This shows different response options for employees.
Answer:
to show that employees have different options in responding