exam: business of retail operations & profit (july 2014 (release))\nquestion 75 of 75\nwhat should…

exam: business of retail operations & profit (july 2014 (release))\nquestion 75 of 75\nwhat should associates know about a product in order to provide quality - related service?\na. features and benefits.\nb. the location of the product in the store.\nc. comparisons to similar competitor items.\nd. all answers are correct.

exam: business of retail operations & profit (july 2014 (release))\nquestion 75 of 75\nwhat should associates know about a product in order to provide quality - related service?\na. features and benefits.\nb. the location of the product in the store.\nc. comparisons to similar competitor items.\nd. all answers are correct.

Answer

Brief Explanations:

To provide quality - related service, associates should know product features and benefits to communicate value to customers. Knowing the product location in the store helps with quick access for customers. Comparing to similar competitor items allows for informed customer decision - making.

Answer:

D. All answers are correct