exam: business of retail: operations & profit (july 2024 release)\nquestion 10 of 15\nyou notice a customer…

exam: business of retail: operations & profit (july 2024 release)\nquestion 10 of 15\nyou notice a customer in your store is acting suspicious. he keeps checking his surroundings and doesnt have a shopping cart or basket with him.\na call security and inform them that there is a potential shoplifter in the store.\nb tell your coworker to keep an eye on the customer since he could be a potential shoplifter.\nc approach the customer and ask if he needs help with anything.\nd politely ask the customer to leave the store.

exam: business of retail: operations & profit (july 2024 release)\nquestion 10 of 15\nyou notice a customer in your store is acting suspicious. he keeps checking his surroundings and doesnt have a shopping cart or basket with him.\na call security and inform them that there is a potential shoplifter in the store.\nb tell your coworker to keep an eye on the customer since he could be a potential shoplifter.\nc approach the customer and ask if he needs help with anything.\nd politely ask the customer to leave the store.

Answer

Brief Explanations:

Approaching the customer in a friendly - manner (Option C) is a good way to deter potential shoplifting while maintaining good customer service. Calling security right away (A) may be premature. Telling a coworker to watch (B) is passive. Politely asking to leave (D) is too harsh without evidence.

Answer:

C. Approach the customer and ask if he needs help with anything.