exam lesson name: digital literacy in the workplace\nexam number: 703391rr\nexam guidelines\nexam…

exam lesson name: digital literacy in the workplace\nexam number: 703391rr\nexam guidelines\nexam instructions\nquestion 2 of 20 :\nselect the best answer for the question\n2. whats the best way to end a business phone call?\n○ a. confirm that youll take any actions that you promised during the call.\n○ b. tell the person youre speaking with to contact your boss if they have any questions.\n○ c. get them off the phone by saying you need to go to an important meeting.\n○ d. spend a few minutes asking about their personal life.\nmark for review (will be highlighted on the review page)
Answer
Brief Explanations:
In business communication, it's important to be professional and clear - cut. Confirming promised actions shows responsibility and clarity. Option B may be seen as passing - the - buck, option C is rather abrupt and unprofessional, and option D is off - topic for a business call.
Answer:
A. Confirm that you'll take any actions that you promised during the call.