to find out a simple, yet accurate, way of measuring customer satisfaction, carl, the human - resource…

to find out a simple, yet accurate, way of measuring customer satisfaction, carl, the human - resource manager of a company, conducts a meeting and requires all employees to openly give their ideas and suggestions. he encourages them to think creatively and come up with as many ideas as possible from which one will be chosen. which of the following concepts related to creative thinking does this scenario exemplify? multiple choice brainstorming mind mapping semantic networking deductive reasoning
Answer
Brief Explanations:
Brainstorming involves a group - based free - flowing idea generation process. In the scenario, Carl asks employees to openly give ideas and come up with as many as possible, which is characteristic of brainstorming. Mind mapping is more about visualizing ideas in a diagrammatic form. Semantic networking is related to the study of meaning connections. Deductive reasoning is a logical process from general to specific, not related to this open - ended idea generation.
Answer:
A. brainstorming