a guest is interested in a specific product but is unhappy with the price. they insist they saw it in…

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you most likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less - expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you most likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less - expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

Answer

Brief Explanations:

In a business - customer service context, offering an alternative that meets the customer's needs while addressing the price concern is a good approach. Offering to check with a leader may not always result in a solution, simply stating inability to adjust price may disappoint the customer, and promoting a credit - card may not directly solve the price issue for the current purchase.

Answer:

Try to learn why the guest likes the product, and suggest a similar but less - expensive alternative.