a healthcare organization is attempting to prevent cob denials. which of the following is a best practice…
a healthcare organization is attempting to prevent cob denials. which of the following is a best practice they should follow?\na. always bill both payers as primary\nb. ask the patient to identify the primary payer\nc. keep a list of common primary payers\nd. none of the above
Answer
Brief Explanations:
Billing both payers as primary (A) is incorrect as there is a specific order of benefit determination. Asking the patient to identify the primary payer (B) is the best - practice as patients usually have knowledge of which insurance is primary. Keeping a list of common primary payers (C) is not sufficient as each patient's situation can vary.
Answer:
B. Ask the patient to identify the primary payer