why is it important that hello ava follows up with clients after purchases? (1 point) it increases labor…

why is it important that hello ava follows up with clients after purchases? (1 point) it increases labor costs and reduces profitability. clients are willing to pay an additional fee to give feedback. most ecommerce businesses have little to no customer support. it gives them an ongoing database of which products customers find effective.
Answer
Brief Explanations:
Following - up with clients after purchases helps in gathering data on product effectiveness. This data - collection is valuable for business improvement. The other options are either negative for business (increasing labor costs and reducing profitability) or not relevant (clients paying an additional fee for feedback is not a common practice, and the fact about other e - commerce businesses' customer support is not a reason for Hello Ava to follow up).
Answer:
It gives them an ongoing database of which products customers find effective.