match the sales process steps to their description.\n\nobjection\n\nclosing\n\nprospecting\n\npresentation\n\…

match the sales process steps to their description.\n\nobjection\n\nclosing\n\nprospecting\n\npresentation\n\nfollow - up\n\npreparation\n\napproach\n\nfinding potential customers\n\ndeveloping a presentation tailored to a potential client and their specific needs\n\ncontacting a client or potential client\n\ndemonstrating to the customer how a product or service meets their needs\n\nalleviating concerns presented by the customer\n\ngetting a clients decision to purchase or not to move forward\n\nmaintaining a relationship with customers to obtain repeat business and potential referrals

match the sales process steps to their description.\n\nobjection\n\nclosing\n\nprospecting\n\npresentation\n\nfollow - up\n\npreparation\n\napproach\n\nfinding potential customers\n\ndeveloping a presentation tailored to a potential client and their specific needs\n\ncontacting a client or potential client\n\ndemonstrating to the customer how a product or service meets their needs\n\nalleviating concerns presented by the customer\n\ngetting a clients decision to purchase or not to move forward\n\nmaintaining a relationship with customers to obtain repeat business and potential referrals

Answer

Brief Explanations:

  • Objection: This step involves dealing with customer concerns, so it matches "Alleviating concerns presented by the customer".
  • Closing: It is about getting the customer's final decision on the purchase, thus "Getting a client's decision to purchase or not to move forward".
  • Prospecting: The core of prospecting is finding potential customers, so "Finding potential customers".
  • Presentation: Here, a tailored presentation is made to show how the product/service meets needs, so "Demonstrating to the customer how a product or service meets their needs".
  • Follow - up: Focuses on maintaining the customer relationship for repeat business, so "Maintaining a relationship with customers to obtain repeat business and potential referrals".
  • Preparation: Involves creating a tailored presentation, so "Developing a presentation tailored to a potential client and their specific needs".
  • Approach: This is the act of reaching out to a client (potential or existing), so "Contacting a client or potential client".

Answer:

  • Objection: Alleviating concerns presented by the customer
  • Closing: Getting a client's decision to purchase or not to move forward
  • Prospecting: Finding potential customers
  • Presentation: Demonstrating to the customer how a product or service meets their needs
  • Follow - up: Maintaining a relationship with customers to obtain repeat business and potential referrals
  • Preparation: Developing a presentation tailored to a potential client and their specific needs
  • Approach: Contacting a client or potential client