match the term with its correct description. the interaction your customer has with your business…

match the term with its correct description. the interaction your customer has with your business consideration of other similar businesses in a market consideration of the trends of a market how much a customer interacts with your business a. customer experience b. customer engagement c. competitive analysis d. environmental analysis

match the term with its correct description. the interaction your customer has with your business consideration of other similar businesses in a market consideration of the trends of a market how much a customer interacts with your business a. customer experience b. customer engagement c. competitive analysis d. environmental analysis

Answer

Brief Explanations:

The interaction a customer has with a business is the customer experience. Considering other similar businesses in a market is competitive analysis. Considering market trends is environmental analysis. How much a customer interacts with a business is customer engagement.

Answer:

  1. the interaction your customer has with your business - a. customer experience
  2. consideration of other similar businesses in a market - c. competitive analysis
  3. consideration of the trends of a market - d. environmental analysis
  4. how much a customer interacts with your business - b. customer engagement