multiple choice question\nwhy would customers be the best source of performance information for some…

multiple choice question\nwhy would customers be the best source of performance information for some workers?\nbecause customers are always looking to report shoddy service\nbecause customers know that employees are willing to go the extra mile to receive a good review\nbecause employees know that customers are willing to go out of their way to report how they were treated\nbecause customers may be the only ones to directly observe a workers performance

multiple choice question\nwhy would customers be the best source of performance information for some workers?\nbecause customers are always looking to report shoddy service\nbecause customers know that employees are willing to go the extra mile to receive a good review\nbecause employees know that customers are willing to go out of their way to report how they were treated\nbecause customers may be the only ones to directly observe a workers performance

Answer

Brief Explanations:

Customers often directly interact with workers and are in a unique position to observe their performance. Other options have flaws - customers aren't always just looking to report shoddy service, the focus on employees wanting good reviews or customers going out of their way isn't the main reason. The key is direct observation.

Answer:

because customers may be the only ones to directly observe a worker's performance