one of your best performing associates has seemed distracted recently, resulting in declines in sales. youve…

one of your best performing associates has seemed distracted recently, resulting in declines in sales. youve asked if anything is wrong, and she said everythings fine.\n1 which statement is most like how you would respond?\nselect a statement\n2 which statement is least like how you would respond?\nselect a statement\ntell her that her performance is suffering and if it doesnt improve, you will have to put her on a performance improvement plan.\nmake her aware of the sales trends, then be patient and give her time to bring her performance back up to where it was.\ntalk to other associates in the department to see if they know what is causing the performance problems.\ngive her specific examples of where her performance is slipping and ask what you can do to help.

one of your best performing associates has seemed distracted recently, resulting in declines in sales. youve asked if anything is wrong, and she said everythings fine.\n1 which statement is most like how you would respond?\nselect a statement\n2 which statement is least like how you would respond?\nselect a statement\ntell her that her performance is suffering and if it doesnt improve, you will have to put her on a performance improvement plan.\nmake her aware of the sales trends, then be patient and give her time to bring her performance back up to where it was.\ntalk to other associates in the department to see if they know what is causing the performance problems.\ngive her specific examples of where her performance is slipping and ask what you can do to help.

Answer

Answer:

  1. Give her specific examples of where her performance is slipping and ask what you can do to help.
  2. Talk to other associates in the department to see if they know what is causing the performance problems.

Brief Explanations:

For the most - like response, showing concern and offering help directly builds trust. For the least - like response, talking to others about an associate's issues without her consent can be seen as a breach of privacy and may not be the most appropriate way to handle the situation.