what is the percent utilization for customer a? customer service calls customer a b c d e time, in hours 1.5…
what is the percent utilization for customer a? customer service calls customer a b c d e time, in hours 1.5 1 1.5 0.5 0.5
Answer
Explanation:
Step1: Calculate total time
$1.5 + 1+1.5 + 0.5+0.5=5$ (hours)
Step2: Calculate percent - utilization for Customer A
Percent utilization for Customer A=$\frac{1.5}{5}\times100%$ $= 30%$
Answer:
30%