posttest\nnadia notices that sales have gradually decreased over the past two years. the sales team has not…

posttest\nnadia notices that sales have gradually decreased over the past two years. the sales team has not changed, nor have the products. what should nadia do next?\nwhich is the best way to handle the situation and which is the worst way to handle the situation?\n1. discontinue all products and offer new products to meet the changing marketplace.\n2. meet with the sales team and brainstorm reasons for declining sales.\n3. ask the sales team to research, evaluate, and test new sales strategies.\n4. conduct a customer survey to find out what customers are saying.\nselect one best answer and one worst answer below.\nwhich is the best way to handle the situation? which is the worst way to handle the situation?\noption 1 option 1\noption 2 option 2\noption 3 option 3\noption 4 option 4\nsubmit
Answer
Brief Explanations:
The best way is to first understand the root - cause. Conducting a customer survey (Option 4) helps in directly getting feedback from the source. Discontinuing all products (Option 1) is hasty as there is no evidence that the products are the problem. The sales team and products have not changed, so a knee - jerk reaction of discontinuing all products is ill - advised.
Answer:
Which is the BEST way to handle the situation? Option 4. Conduct a customer survey to find out what customers are saying. Which is the WORST way to handle the situation? Option 1. Discontinue all products and offer new products to meet the changing marketplace.