question 13 1 pts bruno asks his colleague, mark, to give him a verbal affirmation during his presentation…

question 13 1 pts bruno asks his colleague, mark, to give him a verbal affirmation during his presentation to confirm he is listening. how should mark most appropriately demonstrate this to bruno? he should nod his head. he should say, \i see.\ he should give the thumbs - up sign. he should uncross his arms and lean in. question 14 1 pts keisha has three tasks to accomplish this morning - catch up on emails, make phone calls, and file papers. what is the most effective and accurate way for her to get everything done? make phone calls while she reads emails. then file the papers. make phone calls while she files papers. then read emails. make phone calls, then read emails, then file papers. do all three things at once as much as possible.
Answer
Brief Explanations:
For Question 13, Bruno asks for a verbal affirmation. Nodding, giving a thumbs - up, or uncrossing arms are non - verbal. "I see" is a verbal way to show listening. For Question 14, multitasking can reduce accuracy. Doing tasks one by one is more effective. Making phone calls requires focus, so it's best to do it first, then read emails, and then file papers.
Answer:
Question 13: B. He should say, "I see." Question 14: C. Make phone calls, then read emails, then file papers.