question 19 of 20\nhow does a consumer complaint benefit the manufacturer?\na. the complaint notifies the…

question 19 of 20\nhow does a consumer complaint benefit the manufacturer?\na. the complaint notifies the manufacturer of a possible issue.\nb. the complaint tells the manufacturer they did something wrong.\nc. the complaint is registered with the government.\nd. the complaint leads to an investigation.

question 19 of 20\nhow does a consumer complaint benefit the manufacturer?\na. the complaint notifies the manufacturer of a possible issue.\nb. the complaint tells the manufacturer they did something wrong.\nc. the complaint is registered with the government.\nd. the complaint leads to an investigation.

Answer

Brief Explanations:

A consumer complaint alerts the manufacturer to a potential problem which can be fixed to improve products or services. Option A directly states this. Option B is too negative - the purpose is more about identifying issues rather than just pointing out wrong - doing. Option C about government registration is not a direct benefit to the manufacturer. Option D about an investigation is not the most direct benefit compared to being notified of an issue.

Answer:

A. The complaint notifies the manufacturer of a possible issue.