question 39 (1 point) listen _ is the act of quantifying the performance of organizational units, goods and…

question 39 (1 point) listen _ is the act of quantifying the performance of organizational units, goods and services, processes, people, and other business activities. measurement forecasting fulfillment litigating question 40 (1 point) listen _ is the willingness to help customers and provide prompt recovery to service upsets. responsiveness empathy assurance reliability

question 39 (1 point) listen _ is the act of quantifying the performance of organizational units, goods and services, processes, people, and other business activities. measurement forecasting fulfillment litigating question 40 (1 point) listen _ is the willingness to help customers and provide prompt recovery to service upsets. responsiveness empathy assurance reliability

Answer

Brief Explanations:

For Question 39, measurement is used to quantify performance in business - related aspects. For Question 40, responsiveness in business refers to being willing to help customers and recover from service issues promptly.

Answer:

Question 39: Measurement Question 40: Responsiveness