question 3\n4 pts\nthree broad categories of definitions of quality are:\n○ pareto, shewhart, and deming.\n○…

question 3\n4 pts\nthree broad categories of definitions of quality are:\n○ pareto, shewhart, and deming.\n○ user based, manufacturing based, and product based.\n○ internal, external, and prevention.\n○ low - cost, response, and differentiation.\n○ product quality, service quality, and organizational quality.

question 3\n4 pts\nthree broad categories of definitions of quality are:\n○ pareto, shewhart, and deming.\n○ user based, manufacturing based, and product based.\n○ internal, external, and prevention.\n○ low - cost, response, and differentiation.\n○ product quality, service quality, and organizational quality.

Answer

Brief Explanations:

In quality - management literature, the three broad categories of quality definitions are user - based (quality is defined by user satisfaction), manufacturing - based (quality is conformance to specifications), and product - based (quality is based on inherent product characteristics).

Answer:

B. User based, manufacturing based, and product based.