renard manages an expensive restaurant that consistently makes money. however, the servers complain that…

renard manages an expensive restaurant that consistently makes money. however, the servers complain that their customers do not leave big tips very often. since renard agrees with his staff, he decides to add an automatic 20% tip to each customers bill. a month after this change, renard is surprised to find out that the number of customers coming to eat at the restaurant has sharply declined.\nwhich is the best next step renard can take to solve this problem?\na) research the reasons why customers have stopped coming in.\nb) change the automatic tip to be only 15% on groups of 6 or more.\nc) look for more customers who like the experience of fine dining.\nd) increase the price of all food and drinks on the menu at the restaurant.

renard manages an expensive restaurant that consistently makes money. however, the servers complain that their customers do not leave big tips very often. since renard agrees with his staff, he decides to add an automatic 20% tip to each customers bill. a month after this change, renard is surprised to find out that the number of customers coming to eat at the restaurant has sharply declined.\nwhich is the best next step renard can take to solve this problem?\na) research the reasons why customers have stopped coming in.\nb) change the automatic tip to be only 15% on groups of 6 or more.\nc) look for more customers who like the experience of fine dining.\nd) increase the price of all food and drinks on the menu at the restaurant.

Answer

Answer:

A. Research the reasons why customers have stopped coming in.

Brief Explanations:

To solve the customer - decline problem, understanding the root cause is key. Researching reasons helps in making informed decisions. Other options like changing tip percentage for groups, finding new customers, or increasing menu prices don't address the core issue of why existing customers left.