select the correct answer. youre writing to a customer to inform her that your company will be replacing a…

select the correct answer. youre writing to a customer to inform her that your company will be replacing a faulty hair dryer. which statement makes a good opening? a. our company policy is to keep all our customers satisfied. b. im happy to tell you that you will receive a new hair dryer tomorrow. c. weve studied your complaint about the faulty hair dryer. d. weve been in the home appliance business for 25 years.
Answer
Brief Explanations:
The goal is to inform the customer of a replacement. Option B directly states the key - the new hair dryer will be received tomorrow. Option A is too general about company policy. Option C focuses on the complaint rather than the replacement. Option D is about the company's business history, not relevant to the replacement.
Answer:
B. I'm happy to tell you that you will receive a new hair dryer tomorrow.