select the correct text in the passage. which sentence in the passage shows effective ways in which an…

select the correct text in the passage. which sentence in the passage shows effective ways in which an organization can improve customer service? riley owns a travel and tourism agency. she follows the process of sending same emails to all customers regarding promotional offers and different packages during all seasons. she avoids upgrading her official website. she also invests in researching and determining customers exact needs to achieve customer satisfaction. she values only her external customers.

select the correct text in the passage. which sentence in the passage shows effective ways in which an organization can improve customer service? riley owns a travel and tourism agency. she follows the process of sending same emails to all customers regarding promotional offers and different packages during all seasons. she avoids upgrading her official website. she also invests in researching and determining customers exact needs to achieve customer satisfaction. she values only her external customers.

Answer

Brief Explanations:

Researching and determining customer needs helps in tailoring services for satisfaction, which is an effective customer - service improvement method. Sending same emails to all and not upgrading website are not effective, and valuing only external customers is a limited approach.

Answer:

She also invests in researching and determining customers’ exact needs to achieve customer satisfaction.