selim is applying for a job at a call center. he must listen to customers problems and explain solutions…
selim is applying for a job at a call center. he must listen to customers problems and explain solutions clearly and professionally. which skills does he need?\nhard skills\nsoft skills
Answer
Brief Explanations:
Listening to customers and explaining solutions clearly involve communication and interpersonal abilities which are soft - skills. Hard - skills are more about technical or job - specific knowledge.
Answer:
Soft skills