sergio needs to tell his team about some negative feedback from a client. the team has been working hard on…

sergio needs to tell his team about some negative feedback from a client. the team has been working hard on this project, so the feedback may upset them. which of the following explains the best way for sergio to communicate this information? a) he should hold an in - person meeting so that he can gauge the team’s body language to assess their reaction. b) he should send a memorandum so everyone will have the feedback in writing. c) he should hold a video conference so everyone can see and hear about the client’s concern without the group witnessing each other’s reactions. d) he should send an email so everyone will have time to think about the feedback before the next team meeting.

sergio needs to tell his team about some negative feedback from a client. the team has been working hard on this project, so the feedback may upset them. which of the following explains the best way for sergio to communicate this information? a) he should hold an in - person meeting so that he can gauge the team’s body language to assess their reaction. b) he should send a memorandum so everyone will have the feedback in writing. c) he should hold a video conference so everyone can see and hear about the client’s concern without the group witnessing each other’s reactions. d) he should send an email so everyone will have time to think about the feedback before the next team meeting.

Answer

Brief Explanations:

In - person meetings allow for non - verbal cues like body language which helps in gauging reactions better than written communication methods. Video conferences also lack the full range of non - verbal cues that an in - person meeting provides. Sending an email or a memorandum only provides written feedback and doesn't allow for real - time assessment of reactions.

Answer:

A. He should hold an in person meeting so that he can gauge the team's body language to assess their reaction.