which skills are important for a career as a customer service representative? select four options\noperation…

which skills are important for a career as a customer service representative? select four options\noperation monitoring\nelectrician skill set\nservice orientation\nreading comprehension\ncritical thinking\nlearning strategies\nspeaking

which skills are important for a career as a customer service representative? select four options\noperation monitoring\nelectrician skill set\nservice orientation\nreading comprehension\ncritical thinking\nlearning strategies\nspeaking

Answer

Brief Explanations:

Service orientation is crucial for providing good customer - centric help. Reading comprehension helps in understanding customer inquiries. Critical thinking aids in solving complex customer problems. Speaking is necessary for clear communication with customers. Operation monitoring and electrician skills are not directly related to customer service. Learning strategies, while useful, are not as fundamental as the other three for day - to - day customer service tasks.

Answer:

service orientation, reading comprehension, critical thinking, speaking