in strategy - based diagnosis, which step comes before “researching possible faults and gathering…

in strategy - based diagnosis, which step comes before “researching possible faults and gathering information”?\n\na. focused testing\nb. performing the repair\nc. verifying the customer’s concern\nd. verifying the repair
Answer
Brief Explanations:
In strategy - based diagnosis, the typical sequence starts with verifying the customer's concern first. This step helps in understanding the problem from the customer's perspective before researching possible faults and gathering information.
Answer:
C. Verifying the customer's concern