which two ways can customer service and support affect sales? (choose two) closing the deal with rapid…

which two ways can customer service and support affect sales? (choose two) closing the deal with rapid engagement more sales through customer evangelists coordinating shipping distributing marketing information increased sales through responsiveness and personalization

which two ways can customer service and support affect sales? (choose two) closing the deal with rapid engagement more sales through customer evangelists coordinating shipping distributing marketing information increased sales through responsiveness and personalization

Answer

Brief Explanations:

Customer service can turn satisfied customers into evangelists who promote the product, leading to more sales. Also, being responsive and personalized in customer - support can directly increase sales. Closing the deal is more of a sales function, coordinating shipping is an operational aspect, and distributing marketing information is more of a marketing activity.

Answer:

  1. More Sales through Customer Evangelists
  2. Increased Sales through Responsiveness and Personalization