which two ways can customer service and support affect sales? (choose two)\nmore sales through customer…
which two ways can customer service and support affect sales? (choose two)\nmore sales through customer evangelists\ncoordinating shipping\nclosing the deal with rapid engagement\nincreased sales through responsiveness and personalization\ndistributing marketing information
Answer
Brief Explanations:
Customer evangelists are satisfied customers who promote a product/service, leading to more sales. Responsiveness and personalization in customer service enhance customer experience, driving increased sales. Coordinating shipping is more of an operational task, closing the deal is often a sales - team function, and distributing marketing information is a marketing task.
Answer:
- More Sales through Customer Evangelists
- Increased Sales through Responsiveness and Personalization