which two ways can customer service and support affect sales? (choose two)\nmore sales through customer…
which two ways can customer service and support affect sales? (choose two)\nmore sales through customer evangelists\nincreased sales through responsiveness and personalization\ncoordinating shipping\nclosing the deal with rapid engagement\ndistributing marketing information
Answer
Brief Explanations:
Customer service can create customer evangelists who promote the product and lead to more sales. Also, responsive and personalized customer - service can increase sales. Coordinating shipping is more of an operational function, closing the deal is part of the sales process rather than customer service, and distributing marketing information is a marketing function.
Answer:
- More Sales through Customer Evangelists
- Increased Sales through Responsiveness and Personalization