which of the following are examples of typical problems an iss professional would encounter? check all of…

which of the following are examples of typical problems an iss professional would encounter? check all of the boxes that apply.\n□ a user cannot print a word - processing document.\n□ a user needs a report formatted correctly.\n□ a user is having problems installing a new dvd drive.\n□ the office thermostat needs to be lowered to keep the office cooler.\ndone

which of the following are examples of typical problems an iss professional would encounter? check all of the boxes that apply.\n□ a user cannot print a word - processing document.\n□ a user needs a report formatted correctly.\n□ a user is having problems installing a new dvd drive.\n□ the office thermostat needs to be lowered to keep the office cooler.\ndone

Answer

Answer:

  • A. A user cannot print a word - processing document.
  • C. A user is having problems installing a new DVD drive.

Brief Explanations:

An ISS (Information Systems Support) professional deals with IT - related issues. Printing problems and DVD drive installation issues are IT - related. Formatting a report is more of a user - specific task not typically an ISS problem, and adjusting a thermostat is a facilities management issue, not an IT one.