which of the following items of information are the most critical to include on a troubleshooting ticket…

which of the following items of information are the most critical to include on a troubleshooting ticket? (select three.) who is responsible the brand of equipment being used the ticket creators personal opinion on the cause a complete description of the problem the favorite troubleshooting tool of the technician the customers contact information a complete description of the solution

which of the following items of information are the most critical to include on a troubleshooting ticket? (select three.) who is responsible the brand of equipment being used the ticket creators personal opinion on the cause a complete description of the problem the favorite troubleshooting tool of the technician the customers contact information a complete description of the solution

Answer

Brief Explanations:

A complete problem - description helps in understanding the issue. Customer contact information is crucial for follow - up. Equipment brand can be relevant for identifying compatibility or known issues.

Answer:

The brand of equipment being used, A complete description of the problem, The customer's contact information