previous 18 next unit posttest 18 select all the correct answers. which two situations require a direct…
previous 18 next unit posttest 18 select all the correct answers. which two situations require a direct strategy to deliver a negative message? the relationship with the recipient might be affected. the sender needs to show firmness. the recipient is likely to become upset. the recipient favors straightforwardness. the bad news affects the receiver personally. reset next © 2025 edmentum. all rights reserved.
Answer
Brief Explanations:
When the sender needs to show firmness, a direct approach conveys strength. Also, if the recipient favors straightforwardness, a direct - strategy respects their preference. In other cases like when the relationship might be affected, the recipient is likely to be upset, or the bad news affects the receiver personally, an indirect approach may be better to cushion the blow.
Answer:
B. The sender needs to show firmness, D. The recipient favors straightforwardness