question 20\nduring class, shawn is planning what he will have for lunch. shawn is failing at what step of…

question 20\nduring class, shawn is planning what he will have for lunch. shawn is failing at what step of the listening process?\no attention\no remembering\no analyzing\no working memory\n\nquestion 21\nwhat percentage are verbal messages when communicating?\no 30%\no 40%\no 50%\no 60%
Answer
Brief Explanations:
For Question 20, when Shawn is planning lunch during class, he is not focusing on the speaker, which is a failure in the attention - step of the listening process. For Question 21, research suggests that verbal messages account for about 30 - 35% of communication, so 30% is the closest option.
Answer:
Question 20: A. Attention Question 21: A. 30%