18. which of the following enhances effective communication?\nprejudice\nclear language\nemotional…

18. which of the following enhances effective communication?\nprejudice\nclear language\nemotional bias\nnoise\n19. grapevine communication refers to:\nformal flow of information\ninformal exchange of messages\nwritten reports\nelectronic channels\n20. which is a visual aid in communication?\ntelephone\nchart\nmicrophone\nnote
Answer
Explanations:
- Question 18: Clear language helps in conveying the message accurately. Prejudice, emotional bias, and noise are barriers to communication.
- Question 19: Grapevine communication is an informal exchange of messages, often through gossip or word - of - mouth.
- Question 20: A chart is a visual aid as it presents information in a visual format. Telephone and microphone are audio - related, and a note is more text - based.
Answer:
- Clear language
- Informal exchange of messages
- Chart