to determine customer satisfaction with their...

to determine customer satisfaction with their service department, an automobile dealer randomly selects 20 hybrid - vehicle owners, 20 suv owners, and 20 sedan owners and sends them a survey. what type of sampling is used? cluster convenience simple random stratified systematic done

Answer

# Brief Explanations: The population is divided into subgroups (hybrid - vehicle owners, SUV owners, sedan owners) and a fixed number of samples are randomly selected from each subgroup. This is the characteristic of stratified sampling. In cluster sampling, entire groups are selected. Convenience sampling uses easily - accessible individuals. Simple random sampling selects from the entire population without subgroups. Systematic sampling selects at regular intervals. # Answer: stratified