a company conducted a survey to determine if ...
a company conducted a survey to determine if customers were satisfied with their cell phone service. the survey sample consisted of all customers who had contacted the company within the past year and who agreed to participate. of the 420 customers surveyed, 65% reported that they were not satisfied with their service. which statement about this sample is true? a) 65% of all customers are not satisfied with the cell phone service. b) the sample includes all customers who made complaints to the company within the last year, and therefore is representative of the population. c) generalizations can be made from this sample because the sample size is too small. d) the sample might not be representative of the population because, in general, satisfied customers have no reason to contact the company.