Question

4-b. business goals must be specific and meaningful in order to be useful to managers and employers. each of the following statements is very general but can be used as a basis for developing a goal for the business. rewrite each statement to make it an effective goal.

1. the mens shoe department needs to increase its sales volume.
2. too many radios produced on the third shift are defective and have to be discarded.
3. weve seen an increase in employee turnover since january.
4. we would like to increase the amount each customer spends when he or she shops in our westgate store.

Explanation:

1. Rewriting the men's shoe department goal

To make the goal effective, add specificity like time frame and percentage. For example, "The men's shoe department will increase its sales volume by 20% within the next quarter." This gives a clear target and time.

Define "too many" with a percentage and set a reduction target. E.g., "Reduce the defect rate of radios produced on the third shift from 15% to 5% within two months." This makes the goal measurable.

Specify the reduction target and time. Like, "Decrease employee turnover from 20% to 10% by the end of the year." This provides a clear objective.

Answer:

The men's shoe department will increase its sales volume by 20% within the next quarter.

2. Rewriting the radio production goal