Question

9 of 50
shawn works at an real estate office and recently had a verbal argument with a coworker, alan, involving insulting behavior. what is the best way for shawn to resolve this conflict?
a. report alan to the human resources manager.
b. write an email to his parents explaining the situation and asking for help.
c. let the inappropriate actions go because it will get better with time.
d. ignore alan but make sure his peers know.

Explanation:

To resolve a workplace conflict, involving HR (option A) is a professional and appropriate step as HR is trained to handle such issues, ensure fairness, and follow company policies. Writing to parents (B) is unprofessional for a workplace issue. Letting time pass (C) may worsen the situation. Ignoring and spreading awareness (D) is unproductive and unprofessional.

Answer:

A. Report it to the human resources manager.