Question

activity 1: feature sorting directions: place each feature into the correct category. - waterproof fabric - free returns within 30 days - lightweight design - patented battery technology - two - year warranty categories: physical, functional, quality & reliability, service & support, differentiation

Explanation:

• Physical: Features related to the physical attributes of a product. Waterproof fabric and Lightweight design describe the physical characteristics of the product.
• Functional: Features related to the function the product serves. Patented battery technology relates to the functional aspect (battery function) of the product.
• Quality & Reliability: Features that assure the quality and how reliable the product is. Two - year warranty gives a sense of the product's reliability and quality over time.
• Service & Support: Features related to the services provided with the product. Free returns within 30 days is a service - related feature.
• Differentiation: (If any feature is unique to set it apart, but in this case, the above categorization covers the main aspects. However, if we consider, for example, patented battery technology could also be a differentiator as it's a unique technology, but the primary categorization as per the common understanding of these categories is as above.)

Answer:

• Physical: Waterproof fabric, Lightweight design
• Functional: Patented battery technology
• Quality & Reliability: Two - year warranty
• Service & Support: Free returns within 30 days
• Differentiation: (Optional, if we consider Patented battery technology as a differentiator, but the main categorization is as above)