Question

to: all employees
from: lakota hasky, chief executive officer
subject: summary of organizational changes

following is a summary of the organizational changes announced at today’s staff meeting. to answer any further questions that employees may have about these changes, all first - line supervisors will be holding team meetings over the next few days.

first, effective july 1, all internal, maintenance, and procurement functions will be consolidated to mcd, inc.—an internationally recognized leader in providing cost - effective corporate support services. current administrative services employees are encouraged to apply for positions with mcd at its upcoming job fair. details about the job fair will be announced shortly.

second, also effective july 1, technical support functions will migrate from engineering to the sales and marketing department to create a smoother customer interface. kevin murrel, vice president for technical support, has accepted the transfer, and richard hasky (vice president for sales and marketing) is the new interim director. i am confident these changes will improve our productivity and competitive edge.

according to the e - mail, the sales and marketing department will now ____
options:

• include engineering
• be part of engineering
• include technical support
• be part of technical support

Explanation:

From the email, "To create a smoother customer interface, I [Lakota Hasky] appointed the manager of Kevin Murrel, Vice President for Technical Support, to the Sales and Marketing Department to create a new interim director of Hasky I am confident these changes will improve our productivity and competitive edge." Wait, correction: The relevant line is "Technical Support functions will migrate from Engineering to support the position with MCD at its upcoming job fair. Details about the job fair will be announced shortly. Second, effective July 1, Technical Support functions will migrate from Engineering to the Sales and Marketing Department to create a smoother customer interface. I appointed the manager of Kevin Murrel, Vice President for Technical Support, to the Sales and Marketing Department to create a new interim director of Hasky I am confident these changes will improve our productivity and competitive edge." Wait, the key part: "Technical Support functions will migrate from Engineering to the Sales and Marketing Department" – no, wait, the question is about Sales and Marketing Department now. Wait, the options are about Sales and Marketing Department now: "be part of Technical Support", "include Technical Support", "be part of Engineering", "include Engineering". Wait, re-reading: "Technical Support functions will migrate from Engineering to the Sales and Marketing Department to create a smoother customer interface." So Sales and Marketing Department will now include Technical Support (since Technical Support is moving into it). Wait, no: "Technical Support functions will migrate from Engineering to the Sales and Marketing Department" – so Sales and Marketing will now have Technical Support as part of them, or include Technical Support. Wait, the options: "include Technical Support" – let's check the options again. The question is "According to the e - mail, the Sales and Marketing Department will now ______". The relevant sentence: "Technical Support functions will migrate from Engineering to the Sales and Marketing Department to create a smoother customer interface." So Sales and Marketing will now include Technical Support (because Technical Support is moving into their department). So the correct option is "include Technical Support".

Answer:

include Technical Support